Privacy policy
Last updated: 14 October 2026
GLAXMIX INTERNATIONAL LLC, headquartered in Perth, Western Australia, operates GLAXMIX Australia at www.glaxmixau.com.
Information we collect
We collect information you provide when placing an order, contacting us or submitting content. This may include your name, email, telephone number, billing and delivery addresses, order details and correspondence.
Our store and its providers may collect technical information such as your IP address, browser, device information and website activity through cookies and similar technologies.
Payment information is processed by our payment providers. The information available to us depends on the provider and payment method.
How we use information
We use personal information to process and fulfil orders, arrange delivery, provide support, manage returns, prevent fraud, maintain required records and operate and improve our website.
If you choose not to provide information needed for an order, we may be unable to fulfil it.
Sharing information
We share information where necessary with Shopify, payment providers, delivery and fulfilment partners, and other providers supporting our store.
Other providers used by our store: [insert applicable analytics, advertising, email and app providers].
We may also disclose information where required or authorised by law.
Overseas processing
Some providers may process or store information outside Australia, including in [insert relevant countries after checking your providers]. Their privacy policies explain their own practices.
Cookies and advertising
Our store uses cookies and similar technologies for essential functionality and, where enabled, analytics and advertising.
Enabled analytics and advertising tools: [insert actual tools, or state none].
You can manage available preferences through our website privacy controls and browser settings. Restricting cookies may affect some functionality.
Marketing
We send marketing emails or SMS messages where we have the required consent. You may unsubscribe using the provided instructions or by contacting us. We will action unsubscribe requests within five working days.
Security and retention
We take reasonable steps to protect personal information. We retain it for as long as reasonably needed for business purposes and applicable legal obligations.
Access, correction and complaints
Contact us to request access to or correction of your information, or to raise a privacy concern. We may verify your identity before responding.
Deletion requests will be considered subject to applicable recordkeeping and other legal obligations.
We will acknowledge or respond to your message within three business days. Some requests may require additional investigation. Where applicable, you may refer an unresolved privacy complaint to the Office of the Australian Information Commissioner at www.oaic.gov.au.
Contact
GLAXMIX INTERNATIONAL LLC
Headquarters: Perth, Western Australia
Email: hello@glaxmixau.com
Postal address: [insert business correspondence address]
We may update this policy when our practices or applicable requirements change.